c666k Privacy Policy

c666k ("we", "our", "platform") operates a safe and reliable online casino and sports betting service for Bangladeshi users. When you use the c666k website or services, you provide us with certain personal information. This privacy policy clearly explains how that information is collected, what it is used for, who it may be shared with, and what your rights are.

Please read this policy carefully. Continuing to use the service means you have accepted the terms of this privacy policy. If you have any questions about this policy, contact us at [email protected] or speak with our support team via 24/7 live chat from any page on the site.

c666k may collect several categories of information from you. The purpose of collecting this information is to provide you with the best possible service, ensure account security, and comply with applicable regulations.

1.1 Registration and Identity Information

When opening an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 or above are allowed to open an account)
• Email address
• Password (stored in encrypted form)
• National ID or passport number (at the required verification step)

1.2 Financial Information

To process deposits and withdrawals, we collect:

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)
• Transaction history (deposits, withdrawals, bonus usage)
• Balance records

1.3 Usage Information

Collected automatically when you use our platform:

• IP address and device information (operating system, browser version)
• Login and logout times (BST, UTC+6)
• Gaming history and betting activity
• Page visit data and session duration
• Cookies and local storage data

1.4 Communication Information

If you contact us via live chat or email, the content of that conversation along with the date and time may be stored. This is used to improve service quality and resolve disputes.

c666k uses the information collected from you for the following purposes:

• Account management: Handling registration, verification, login, and account security.
• Payment processing: Completing deposit and withdrawal requests quickly and securely.
• Identity verification and age confirmation: Ensuring the account belongs to a real person aged 21 or above.
• Fraud prevention: Detecting suspicious activity and complying with anti-money laundering (AML) policies.
• Service improvement: Enhancing user experience, game selection, and payment methods.
• Promotional communications: Notifying you about bonuses, promotions, or new games, based on your consent.
• Legal compliance: Retaining information in accordance with applicable laws, regulations, and judicial directives.
• Responsible gaming: Effectively managing requests related to self-exclusion, deposit limits, or cooling-off periods.

c666k never sells your personal information commercially to third parties. However, information may be shared in certain specific circumstances:

3.1 Service Provider Partners

To operate our services, we work with trusted third parties — such as payment processors, game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.), and IT service providers. These partners process your information only under our instructions and subject to confidentiality agreements.

3.2 Legal Requirements

We may be legally required to provide certain information in response to valid legal orders or requests from courts, government authorities, or regulatory bodies.

3.3 Fraud and Security Disclosures

In cases of serious fraudulent activity, suspected money laundering, or risks to the safety of other users, relevant information may be shared with the appropriate authorities.

3.4 Business Transfers

If c666k ever undergoes a corporate restructuring, acquisition, or asset transfer, user information may be part of that process. In such cases, we will notify users in advance.

The c666k website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential cookies: Required for session management, maintaining login status, and core site functionality.
• Functional cookies: For your language preferences, game settings, and personalized experience.
• Analytics cookies: Help improve the service by analyzing site visit patterns.
• Security cookies: For fraud detection and account protection.

4.2 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling essential cookies may cause some core site functions to not work properly.

c666k takes industry-standard technical and organizational measures to protect your personal information:

• SSL/TLS encryption: All data transferred between your browser and our servers is encrypted.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Restricted access: Only authorized staff can access the user information they need.
• Regular security audits: Security checks are conducted on the system regularly.
• Firewall and intrusion detection: Measures in place to detect and prevent unauthorized access.

c666k retains your personal information for as long as necessary or legally required:

• For active accounts: until the account is closed.
• Financial transaction records: for a specified period after account closure as required by law.
• Fraud or dispute-related information: until the case is resolved or legal proceedings are complete.
• Self-exclusion records: retained long-term in accordance with responsible gaming policy.

After the specified period, information is securely deleted or anonymized.

As a c666k user, you have the following rights regarding your personal information:

7.1 Right of Access

You can request from us at any time to know what information we hold about you.

7.2 Right to Rectification

You can contact us to correct any inaccurate or outdated information on your account.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

7.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and opt out of promotional communications.

7.5 Right to Portability

You may request your provided information in a structured, commonly used format.

To exercise any of the above rights, email us at [email protected] or contact us via the site's live chat. We will respond to your request within a reasonable time.

c666k is strictly for users aged 21 and above. We do not knowingly collect information from any minor. If we become aware that a minor has registered, that account and the associated information will be deleted immediately.

If you believe a minor is using our platform, please let us know at [email protected].

The c666k platform may sometimes reference third-party sites (such as payment gateways). Please note that these third-party sites have their own privacy policies and c666k is not responsible for the processing of your information on those sites. You are advised to read the privacy policy of any other site before visiting it.

c666k reserves the right to change this privacy policy at any time. If significant changes are made, we will notify you in the following ways:

• By updating the "Last updated" date at the top of this page.
• By sending a notification to your registered email address.
• By showing a notification when you log in to the site.

Continuing to use the service after the updated policy is published means you have accepted the new policy. If you do not agree to the changes, contact our support to close your account.

c666k believes in responsible gaming. Your self-exclusion or limit-setting information is protected with the utmost confidentiality and is used solely to enforce responsible gaming policy. To learn more about responsible gaming, visit our Responsible Gaming page.